Information on e-gift cards
INFORMATION ON E-GIFT CARDS
BV SPORT e-gift cards can only be purchased online and used only on bvsport.com.
USING MY BV SPORT.COM E-GIFT CARD
1 - Visit our online store by clicking here.
2 - Once you have purchased your items, go to your basket.
3 - Copy the unique code on your e-card into the "Discount Vouchers" face.
4 - The amount of your e-card will be deducted from the total amount of your order.
5 – Log in to your account or create your account and complete your order.
Please see the terms and conditions for bvsport.com e-gift cards.
RETURN/CANCELLATION OF YOUR BV SPORT E-GIFT CARD
You can cancel an unused bvsport.com e-gift card within 14 days after purchase. Please contact us with details of your e-gift card number. The balance of unused e-gift cards cannot be redeemed for cash.
RETURN OF ORDERS PAID WITH AN E-GIFT CARD
Returned BV SPORT items are refunded via the original payment method. Please keep your card until you receive your order. If you return the items, you will receive a code for the amount of the returned item(s).
If you no longer have the e-gift card and want to return ordered items, you can find the number of your e-card in your account in the section "My discount vouchers".
If this step does not work, please contact us.
The e-gift cards are electronic cards, they are sent via email only.
CHECKING MY E-CARD BALANCE
You can check the balance of your e-gift card directly on your online account.
CREDITING AN E-GIFT CARD
It is not possible to credit funds on to your BV SPORT e-gift card.
FINDING THE E-CARD GIFT CODE
The code for your e-gift card is indicated in the original email sent by your sender, but can also be found by logging into your account in the "My discount vouchers” section.
The currency of your gift card is associated with the country where this e-card is shipped.
BV SPORT e-gift cards can be used on all bvsport.com platforms, regardless of the currency of the country. The value of your e-card will be calculated at the time of purchase, based on the exchange rate of the day.
E-GIFT CARD AMOUNTS
Bvsport.com e-gift cards are available for any value between 30 and 250 EUROS.
BV SPORT e-gift cards are valid for one year from the date of receipt. If you place an order for a BV SPORT e-gift card without using the full amount available on this e-card, you can use the remaining balance for a subsequent purchase.
LOST OR STOLEN E-GIFT CARDS
If you have lost your e-gift card, please contact us.