CAN I ASK FOR AN EXCHANGE ?
If on receiving your order, one or several products do not match your initial order or are faulty, contact us at firstname.lastname@example.org, indicating the products you wish to exchange and we will send you a return label. Once we have received the parcel, and everything is in order, we will proceed to send you the new products.
If on receiving your order the colour or size of your product(s) does not suit, you can send the products you want to exchange back, at your expense. Please return your products with a letter explaining the reason for needing an exchange to: BV SPORT | 16 rue Necker - 42000 Saint-Etienne. Once we have received the parcel, and everything is in order, we will proceed to send you the new products.