PAYMENT
WHAT ARE THE PAYMENT METHODS AVAILABLE ON THE WEBSITE ?

You can pay with card (Visa, Mastercard), PayPal or by e-Gift card. 


IS IT SECURE TO PAY BY CREDIT CARD ?

Our website is subject to a security system. We have adopted the SSL encryption method to ensure secure payments. Payments are therefore 100% secure and fully supported by our partner "CIC".

None of your banking details pass through our website. Therefore we do not store any bank details.


WHAT ARE THE BENEFITS TO PAYING WITH PAYPAL ?

PayPal is a secure online service that allows you to send or receive money without having to enter your bank details for each transaction, thereby saving a considerable amount of time.  

Furthermore, in the event of a dispute between a buyer and a seller, PayPal can try to find a solution that suits both parties. 


HOW DO I USE A PROMOTIONAL CODE ?

The promotional code will have to be entered in the "Discount vouchers" box of your basket. 

When it has been validated, a new line will come up with the name of your discount and the amount that has been taken off your order.

Is your promotional code not working?

Make sure you have factored in the code’s upper-case and lower-case letters. If after this the code still is not working, please contact us by email at: contact@bvsport.comor by phone on +33 04 77 52 11 47.


HOW DO I USE MY LOYALTY POINTS ?

Thanks to your previous orders, you have accumulated loyalty points that can be converted into a discount voucher that you can use for a future order on the website www.bvsport.com

To convert your loyalty points into a discount voucher, follow the following steps:

    1 - Login to your customer account

    2 - Click on the"My loyalty points"section where you will find all the loyalty points you have accumulated from your purchases.

    3 - At the bottom of the page, click on"Convert my points into a €x discount voucher."  A message confirming your points have been converted will come up at the top of the page.

    4 - Your points have been converted into a discount voucher which you can access either at the bottom of the page under "My loyalty points"or directly under "My Coupons"

    5 - You will have to put the generated code into the"Discount vouchers"boxin your basket. You will be able to see a reminder of your code under this box.

If you do not use all of your loyalty points, a new code will be generated for the amount of the remaining balance of your points. 


HOW DO I USE MY E-GIFT CARD?

1 - Go to our online shop by clicking here

2 - Make your purchases, then go to your basket.

3 - Type your e-card’s unique code into the "Discount vouchers” box.

4 - The amount on your e-Gift card will then be taken off the total amount of your order.

5 - You can then follow the steps to finalise your order.

For more information on e-Gift card conditions, click here


CAN I PAY WITH CHECK ?

You cannot pay with check on our website.


CAN YOU PAY IN INSTALMENTS ?

BV SPORT does not currently have the option to pay in instalments.


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